Patient Complaints / Grievances / Concerns

ICS Pharmacy strives to ensure quality products and services. You have the right to be given appropriate and professional quality services without discrimination. You also have the right to voice your concerns, grievances, or complaints about your services without being threatened, restrained, or discriminated against.

If you are unhappy with our service or have concerns, we would like you to contact our management team. You may call us at 877.334.5548 (select option 0 and ask for a manager) or complete this form and a member of our management team will contact you within 3 business days of receipt of the concern/complaint.